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When and how to reach a human, plus how to report a bug.
🆘 How do I contact a human?
Crisp chat (this one): for quick answers or to open a ticket. Discord: https://discord.gg/solbet — community chat, partnerships, general questions. Not the right channel for funds issues. Ticket via Crisp: for anything involving funds, disputed bets, bans, or that the chatbot can't resolve. When opening a ticket, include: wallet address, the issue in plain English, approximate time (UTC), and any transaction signatures involved. Screenshots help. Response window: usually unde
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