🆘 How do I contact a human?

• Crisp chat (this one): for quick answers or to open a ticket.
• Discord: https://discord.gg/solbet — community chat, partnerships, general questions. Not the right channel for funds issues.
• Ticket via Crisp: for anything involving funds, disputed bets, bans, or that the chatbot can't resolve.

When opening a ticket, include: wallet address, the issue in plain English, approximate time (UTC), and any transaction signatures involved. Screenshots help.

Response window: usually under 2 hours during operating hours (08:00–02:00 UTC). Longer overnight.

Updated on: 20/04/2026