🚫 I think I've been banned / my account is restricted

A few reasons accounts get flagged:

• Suspected multi-accounting (using multiple wallets to farm promos or vouchers).
• Self-funded referrals (creating downline accounts to farm your own commissions).
• Violating terms of service in chat (harassment, scams, etc.).
• Pattern-abuse of vouchers or airdrops.

Appeals: open a ticket with your wallet address. State clearly what you believe the issue is and why you think it's mistaken. We review every appeal but we can't discuss investigations in detail — our decision letter is the final position on each case.

Updated on: 20/04/2026